Spec customers deliver trusted online experiences.
Find out how these companies protect their sites from collusion, abuse, and fraud while providing a frictionless experience.
Featured customer stories

Warner Bros. Harry Potter Ride
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Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.
Spec was able to pull all sessions related to the attack into an investigation on behalf of our customer. Through analytics provided in our Hub (see below), Spec was able to show the customer that most login attempts failed, but a handful did succeed.
– James B. Copenhagen
Director of Risk Resources, Indiegogo
How we did it:
- This is how we were able to prevent this fraud attack from being worse.
- When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account.
- Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.

Sephora
Body text (20k char max) with bold, underline, italic styling
Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.
Spec was able to pull all sessions related to the attack into an investigation on behalf of our customer. Through analytics provided in our Hub (see below), Spec was able to show the customer that most login attempts failed, but a handful did succeed.
– James B. Copenhagen
Director of Risk Resources, Indiegogo
How we did it:
1. This is how we were able to prevent this fraud attack from being worse.
2. When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account.
3. Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.

Mercari
Body text (20k char max) with bold, underline, italic styling
Discover customer identity, intent, and behavior across all of your digital experiences. Highlight opportunities to remove unnecessary friction for your good customers while uncovering where bad actors are attempting to commit fraud and abuse.Discover identity and intent using session search tools to find individual user sessions that could be related to a specific activity. Get instant answers to key questions about any visitor’s journey: who they are, what they experienced, and why.
Spec was able to pull all sessions related to the attack into an investigation on behalf of our customer. Through analytics provided in our Hub (see below), Spec was able to show the customer that most login attempts failed, but a handful did succeed.
– James B. Copenhagen
Director of Risk Resources, Indiegogo
How we did it:
1. This is how we were able to prevent this fraud attack from being worse.
2. When a bot was able to successfully log in to an account, a human clearly took the wheel and started taking actions on the account.
3. Spec is able to provide this insight because the Trust Cloud spans the entire user journey, not just login or payments or other isolated moments.