Continuous Customer Monitoring

Protect your business by analyzing the full scope of user behavior in real-time.

Spec proactively detects high-risk trends in customer journeys that can be addressed before they harm your business or your customers.

Complete Journey Security

Why Spec?

Accurate Risk
Decisioning

Spec’s Journey Data™ powers real-time identity graphs and behavioral models that accurately identify fraudulent and abusive customers based on their journeys.

Proactive Detection

Proactively protect online experiences by identifying trends before they become problems. Frictionless honeypot mitigations enable you to halt evolving fraud threats without impacting good customer journeys.

Adaptive Behavioral Analysis

Spec's identity graph and behavior models are powered by the complete context of each customer journey. Good customers are rewarded frictionless experiences, malicious users are mitigated in real time.

CASE STUDY

Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers

Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.

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Frequently Asked Questions