MARKETPLACES

Stop Hidden Marketplace Fraud

Protect your marketplace by analyzing the full scope of user behavior in real-time. Spec takes you beyond surface-level defenses by analyzing entire customer journeys across sessions and accounts.

For marketplaces that rely on buyer and seller trust, Spec invisibly monitors every interaction to detect ATO, high-risk payments, collusion, bot attacks, and marketplace abuse.

Deliver Comprehensive Marketplace Trust

Reveal Hidden Connections

Expose networks of compromised accounts and systemic abuse by linking every action in each customer journey.

Proactively Protect Accounts

Detect malicious account activity patterns early, protecting your users, your reputation, and your operations.

Intelligently Manage Bots

Easily shut down abusive bots used by fraudsters without impacting the automated tools loved by your power users.

Spec Puts Real-Time Customer Data to Work

Ensure Invisible Protections with Ease

Adjust to the Unique Needs of Your Marketplace

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Leveraging data-driven insights from Customer Journey Data and Spec’s adaptive systems to tailor security, usability, and engagement strategies to the specific behavior patterns and preferences of your marketplace users.

CASE STUDY

Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers

Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.

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